Privacy Policy

Introduction

This Privacy Policy describes how Who Crashed (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website. Who Crashed is a software download and information website focused on the WhoCrashed crash dump analyzer for Windows.

By accessing or using this website, you agree to the practices described in this policy. If you do not agree with any part of this policy, please stop using the site.

Information We Collect

Information You Voluntarily Provide

We keep data collection to a minimum. The only personal information we collect directly from you is what you submit through our contact form:

• Your name
• Your email address
• The content of your message

We do not require user registration, accounts, or payment details. There is no newsletter signup or email list.

Information Collected Automatically

When you visit our website, certain technical data is recorded automatically by our servers and third-party services:

• IP address
• Browser type and version
• Operating system
• Referring URL (the page that brought you here)
• Pages you visited and how long you spent on each
• Device type (desktop, mobile, or tablet)
• Approximate geographic location at the country or region level, derived from your IP address

Cookies and Tracking Technologies

Our website uses cookies — small text files stored on your device — for several purposes:

How We Use Your Information

We use the information we collect for the following purposes:

• To operate and maintain the Who Crashed website
• To analyze site traffic and improve our content through analytics
• To serve relevant advertisements through AdSense
• To respond to messages you send through the contact form
• To detect and prevent security threats through Cloudflare

We do not use your data for any purpose beyond what is listed here.

Third-Party Services

We rely on a small number of third-party services to operate this website. Each has its own privacy policy governing how they handle data:

We do not control the privacy practices of these third-party services and encourage you to review their policies directly.

Data Sharing and Disclosure

We do not sell your personal data to anyone. Period.

We do not share your information with third parties except through the services described above (Google Analytics, Google AdSense, and Cloudflare), which process data as part of their standard operations.

We may disclose your information if required to do so by law, regulation, or legal process. Aggregated, anonymized data that cannot identify any individual may be used internally for site improvement.

Data Retention

• Server logs: Retained for approximately 30 days, then automatically purged
• Analytics data: Retained according to Google Analytics settings (default is 14 months)
• Contact form submissions: Kept until your inquiry is resolved, then deleted
• Cookies: Session cookies expire when you close your browser. Persistent cookies have individual expiration periods set by their respective services

Your Rights and Choices

You have several options for controlling how your data is handled:

• Disable cookies through your browser settings at any time
• Opt out of Google Analytics using the official browser add-on
• Opt out of personalized ads through Google Ad Settings or aboutads.info
• Request deletion of any personal data we hold by contacting us through the Contact page

For Users in the EU/EEA

Under the General Data Protection Regulation (GDPR), you have additional rights including access to your data, rectification, erasure, data portability, and the right to object to processing. To exercise any of these rights, please contact us.

For Users in California

Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request its deletion, opt out of its sale (we do not sell personal data), and receive equal service regardless of exercising your rights.

Children’s Privacy

The Who Crashed website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected such data, we will delete it promptly. If you believe a child under 13 has provided us with personal information, please contact us immediately.

Security

We take reasonable steps to protect information collected through our website:

• All connections use HTTPS/SSL encryption
• Cloudflare provides DDoS protection and Web Application Firewall (WAF) capabilities
• We keep our WordPress installation and plugins updated

That said, no method of transmitting or storing data over the internet is completely secure. While we do our best, we cannot guarantee absolute security.

International Data Transfers

Our servers and the third-party services we use may process data in countries outside your own, including the United States. By using this website, you consent to the transfer of your information to these locations. Where applicable, we rely on standard contractual clauses and other legal safeguards for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the website after changes are posted means you accept the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, or if you want to exercise any of your data rights, please reach out through our Contact page.